Reservation 17423287

Dear Sir, Madam,

I have booked a round trip flight. The outbound flight planned for tomorrow was cancelled but not the return flight for June 1st. This does not really help since I cannot have only one way and I have booked one ticket and not seperate routes.
Anyway, I have tried to reach you at least 1000 times, spent hours on the phone (as if we have nothing else to do), your contakt formula on the website does not work, and no answer to any kind of emails...
I could finally reach someone (who by the way does not speak German, although I'm supposed to call someone in Germayn!) and she told me that I can get a voucher. To my surprise, instead of receiving an email with those information, I have received an email asking me to re-pay my return flight! Simply ridiculous and totally out of line.
We are all facing issues with the Corona, but the way you are treating your customers is totally unacceptable.
I have called the travel airline, and they told me that they offer a voucher even if the return flight was not cancelled, so I'm really wondering how you could ask me to pay again for a flight that I cannot take!