Tripmonster - Trip Monster: Money deducted but no booking confirmation nor a refund
Today, April 2nd, 2022, I booked a flight from Frankfurt to Tunis. After the payment process, a popup came up with "The price has been changed". From €440.07 to €458.72. I ended up clicking at "No, back to the search". However, the old amount of €440.07 was already debited from my account, but I did not receive a booking confirmation nor a refund.
I would appreciate any updates about my issue
Thank you Zouhaier ****** for your comment.
Please send an e-mail to customer.service@tripmonster.com, from the e-mail address you used to make the reservation with. Don’t forget to mention the Booking ID in the subject (8-digit code that appears in the confirmation e-mail). We will respond to your request accordingly.
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