Buchung am 08.08.2023 nach Indianapolis, USA, keine Bestätigung und Zahlung schon durchgeführt

Antwort des Verbrauchers

26-08-2023 um 18:52 Uhr

Hi ******,

This is an automated e-mail.

NOTE: Is your departure within 48 hours? Then we are unable to help you on time. Please contact the airline(s) directly in this case.

If you don’t want or cannot fly (due to travel bans, high risk or other reasons) and your flights are still operating as per flight schedule? Then you can only request a paid change or cancellation, as the airline is still fulfilling their services. In this case, change and cancellations are often (very) expensive or might not be able at all. Please check the change- and cancel conditions in your profi le for more details.

Yes, I want to change my flights
Does your profile show that changing is possible? Then request the change directly, by clicking the yellow button Request change. We will contact you as soon as possible. A change cannot be requested via e-mail.

Yes, I want to cancel
Does your profile show that cancellation is possible? And do you agree with the cancellation fees? Then you can process the cancelation, by sending a reply to this e-mail, with a clear confirmation stating that you want to cancel. We will then cancel your flights and inform you on the next steps. NOTE: a cancellation must always be confirmed well before departure.

Kind regards,
Maddie
Travel Consultant
Flighttix.de