Merrell shoes broke after a couple of wears !

DEAR SPORTSPAR,

Five weeks ago I bought very good, high-quality Merrell shoes from you.

Turns out they weren't good quality at all !!
In that short time I wore them max. 4-5 times, and the last time was yesterday when I noticed that the sole of the right shoe had cracked.

I can't believe something like this could happen to a brand like Merrell shoes. I even wore them in dry weather and on extremely flat, paved surfaces.

I even thought that they have been sitting for a very long time in some warehouse where it is very warm and dry....that's probably why they're discounted !

The design, the color, absolutely everything is great for me, but something is wrong with the shoes I bought.

When examining the damaged right shoe in detail, it can be seen that the other same elements are not glued in the best way, so that they would surely come off during the next use.

I am sending you pictures showing the problem.


So far you have always been very professional so I have always been very satisfied as well. Please let this relationship between us continue.
I thank you in advance for your answer as well as for your understanding in solving the problem.


In anticipation of your reply, I warmly greet you.


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