Just don't order! Worst customer treatment!
- 20 Mai 2024
- #601557
- 21
I was delivered another dress than ordered.
I sent photos to customer service and was asked to return the incorrectly delivered item. I did this immediately one day later. All labels were present (Yoox label and Maje brand label). I sent it back exactly as I received it. Then came the message that the return would not be accepted - without explanation. Neither the item that was not accepted was returned to me nor was the invoice canceled. Customer service simply doesn't respond. Just don't order here! As soon as you need help, you're out of luck! Payment has to be made and you are simply ignored, even though you received a wrong item that you didn't want!
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