Still no refund of money after several years!

Dear Sir or Madam,


In 05/2020 I have booked a flight from Zurich to Delhi as well as a return flight on 06/2020.

The flights got canceled because of Covid. Since then I have tried to get my money back several times, and no reply at all!


Then I tried to change the flight with the return on august, which i even had to pay aditionally!

This flight got also canceled because of the ukrainian war- and again I tried for at least 11x for a money refund, and again no replies!


This is the final request for a fully refund of my money! I am already in contact with a law firm which will contact you separately.


I once again ask to finally refund me the full amount of my money.


Regards,

****** ******