You are withholding my baggage on purpose and will be prosecuted for theft
- 12 Jan 2024
- #575813
- 33
First you claim that my baggage was lost, then that it was found, then that it was lost again, then that it's not lost, and now you have refused to deliver it to me for a whole week, which constitutes theft.
You are unlawfully sabotaging any possibility to contact you. Your so-called "virtual assistent" is nothing but a dysfunctional form that asks for all kind of data and then responds with nothing.
Your whole IT infrastructure is just built to terrorize customers.
Your staff is incompetent, lazy and criminal.
I have informed the authorities (Police, ENAC, etc.) about your criminal activity.
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12-01-2024 um 11:28 Uhr
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