Cancellation of contract
-
Behoben
- 06 Jun 2020
- #64783
- 380
To whom it may concern
yesterday our flights to our holiday destination Dublin have been cancelled. Thus, the present situation forbids us to visit Ireland. We’ve been trying numerous times to cancel our hired car with Ryanair/cartrawler through your website as well as on the phone. In all cases the attempts were futile because we got redirected to landlines that were disconnected. This is unacceptable. Our contract clearly states we have the right to cancel with a full refund until 48 hours in advance.
We demand a full refund to the given credit card asap.
Regards
****** ******
Teilen
Abschließende Betrachtung des Verbrauchers
11-07-2020 um 09:01 Uhr
Problem behoben
3 / 10
Kundenservice NoteNEIN
Weiterempfehlung?Erst als wir über das Portal reklamierten, setzte sich CarTrawler mit uns in Verbindung. Bis zur Rückzahlung dauerte es noch einmal 4 Wochen.
