Damaged Suitcase
- 20 Feb 2024
- #585441
- 38
I travelled from Toronto to Dubai via Frankfort on 18 Feb, 2024. I got one bag checked in at Toronto airport. Flight LH 0471 YYZ - FRA and flight LH0630 FRA - DXB. Tag No. LH 634701. When I received the bag in Dubai it was damaged and I tried to report it at the airport, I was told that I need to contact you through email and report the matter. Photo attached for ready reference. Would appreciate your assistance in this regard.
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20-02-2024 um 13:49 Uhr
Die Beschwerde wurde per E-Mail an Dolfi1920 weitergeleitet. Mehr erfahren.
Antwort des Verbrauchers
21-02-2024 um 08:42 Uhr
Still waiting to hear regarding the damaged suitcase. No acknowledgement and no decision.
