ORDER NOT RECEIVED

Good morning,

I placed an order through liiferando today, Thursday September 21st at about 13,30 hrs.

the order has not arrived and I noticed that in the app it says that it has already been delivered. I called the restaurant and they told me the same thing.

I have contacted liiferando staff and they told me that the food was left at the door because they could not contact me, it should be noted that I have ordered several times and have not had this problem.

the delivery man left the food in the street in front of my door, so clearly I have not received it, from the call center they tell me that they called me several times and they could not contact me, that they cannot offer me a solution and that unfortunately I have lost my money.

I can prove that I have not received any call today and I demand my money back, as this is neither my problem nor the problem of the resturant that sent the food.
it is the responsibility of liferando and the driver who decided without calling me or anything else to leave the food on the street!

I demand an answer and my money back.


Best regards

****** ******