Flugbestatigung
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Beantwortet
- 25 Jun 2021
- #255734
- 268
Ich habe gester einen Flug gebucht und bezahlt und das Geld wurde mir abgezogen, aber ich habe keine Buchungsbestätigung bekommen ist der Flug jetzt gebucht oder nicht?
Teilen
25-06-2021 um 18:45 Uhr
Die Beschwerde wurde per E-Mail an Tripmonster weitergeleitet. Mehr erfahren.
Antwort von Tripmonster
25-06-2021 um 19:01 Uhr
Dear customer,
Thank you for sharing your experience with us and providing your booking details.
One of our agents is going to have a look at your case, contact the airline (if necessary) to ask for an update, and come back to you with further details.
Should you have any further requests, you can follow up by e-mail with our colleagues from Advanced Customer Support team.
Thanks
Antwort von Tripmonster
02-07-2021 um 22:00 Uhr
Dear customer,
We have been informed that the refund of your tickets was successfully made last 28/06/21.
Should you have any further questions, please don´t hesitate to let us know.
We are sorry for the inconveniences that this situation has caused you and hope to see you travelling very soon.
Regards
