Refund
-
Ungelöst
- 08 Feb 2024
- #582802
- 45
Dear ladies and gentleman,
On the 17.1.2024 I tried to book a flight online from Verona to Olbia and back (26.5.2024, 2.6.2024) - I came to the payment field – gave my card number in and after that the system stopped and I couldn’t get forward. So I was of the opinion that the booking didn’t work.
Now I received my monthly bill of the credit card institute and realized that the amount of € 359,76 was booked off.
As I couldn’t finish the booking – it is not relevant for me anymore.
I kindly ask you to refund the amount of € 359,76.
Awaiting your answer soon. Thank you.
Kind regards
****** ******
Hochschwarzweg 4a
6111 Volders
0043/6508411889
Teilen
08-02-2024 um 18:06 Uhr
Die Beschwerde wurde per E-Mail an Volotea weitergeleitet. Mehr erfahren.
Antwort des Verbrauchers
06-03-2024 um 14:06 Uhr
Nearly a month ago i wrote above letter - until today - NO ANSWER :-(
Abschließende Betrachtung des Verbrauchers
20-03-2024 um 15:21 Uhr
Problem ungelöst
0 / 10
Kundenservice NoteNEIN
Weiterempfehlung?Nobody took care about my concern :-(
