Twindos undicht
-
Beantwortet
- 30 Mär 2024
- #594421
- 73
Rust and phase 2 liquid on the bottom of our 3 year old Miele wwr860wps
What a disaster!
Called Miele service, 329euro for the repair…
They advertise 20year lifetime!
Totally disappointed
Teilen
30-03-2024 um 23:13 Uhr
Die Beschwerde wurde per E-Mail an Miele weitergeleitet. Mehr erfahren.
Antwort von Miele
08-04-2024 um 10:24 Uhr
Hello Mr ******,
Thank you for your review.
We can understand that you are unsatisfied with the current situation. It is unfortunate that rust has formed in the washing machine after just 3 years. We can assure you that this in no way fulfils our quality standards. All our appliances are tested for a service life of 20 years. However, we cannot rule out the possibility of premature appliance failure.
We would be happy to take a closer look at your case. Please send us an e-mail to social@miele.de with your address and telephone number, the appliance invoice, proof of repair and any previous correspondence. Please refer to the review here at Reklamation24.
Once your case has been checked, our colleagues in the specialist department will contact you directly.
Best regards, Your Miele team
