Refund expired
- 10 Aug 2021
- #277010
- 274
I had 2 flights booked from Frankfurt to dulles and neither got refunded. I called the airline and emailed a couple times and always the same answer because of corona the refund process takes time. Last week I tried to contact you again and figured out the my refund expired, it is unbelievable how poor the communication is and that I have to pay for you guys mistake.
I expect a refund or flexi ticket and an apology for no communication and such a hustle.
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10-08-2021 um 20:19 Uhr
Die Beschwerde wurde per E-Mail an United Airlines weitergeleitet. Mehr erfahren.
